Free advice – stay away from Kayako

Kayako Caution

Something I have learned throughout the years is to run away from bad companies. That is companies which treat you unfair or badly or is just simple bad at their business. Kayako Warning.

Sometimes this is not possible as with bank or post because there is no better choice. However, if it truly is – run. Never make use of them again.

One company I actually have left and newer will use again i Kayako. Kayako supply Kayako help desk.

Issue is that I had purchase life-time free upgrade.

Allow me to shorten the story of hours of mails and contacts to this: that it was all lie. Kayako found an easy method away from keeping their promise. I see it as a Kayako fraud, nothing less.

I didn’t get the free upgrade.

This surely reveal that a small business begining with ethics as well as a great service get destroyed by making money. Clients are not worth anything anymore.

Greed replace ethics.

In order to help all others not end up in trouble with Kayako I give this free advice based on Forty years as being international business man:

Do never make any sort of business with Kayako. Save your selves the problem of purchase expensive, invest a large amount of staff time and company money at the risk of will have to leave Kayako anyway once you get so terribly treatment that you really must.